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Connection Specialist Overview

Call us at (905) 844-2299

Our Connection Specialist supports older adults (55+) by providing information and resources, and refer older adults to social opportunities that exist across Halton. The Connection Specialist works with you one-on-one to learn about your individual needs, strengths, and interests. Getting to know you helps us create a personalized plan to increase your social belonging in a way that is meaningful and accessible. We stay with you until you feel you’ve increased your sense of belonging and social connectedness.


Call our Connection Specialist if you:

  • Are an adult aged 55 or older and live in Halton
  • Are interested in meeting new people and increasing your social networks
  • Want to increase your social skills
  • Want to know how to get involved in your neighbourhood and community
  • Have experienced a significant change or event in your life (for example: retirement, moved to a new home, someone close to you has died, experienced a distressing event, etc.).
  • Are interested in learning more about how we can support you

What are the benefits to calling our Connection Specialist?

  • Receive relevant information and resources
    • We can provide you with information and resources to help you feel more connected in your community. For example, we can provide you with information about accessible transit options or low-cost or no-cost social activities, which can help reduce barriers in participating in your community.  
  • Learn about informal opportunities for social connections in your community
    • Learn about communities, groups, and events that you can join based on your faith, culture, interests, and hobbies.
  • Learn about formal services and programs
    • Based on your needs and interests, we can connect you to community meal programs, exercise classes, friendly visiting and calling programs, in-person or online adult day programs, in-home support services, and more. 

Accessing our Connection Specialist is: 

  • Free of cost
    • This service is offered at no cost.
    • There is no commitment to stay on with us.
    • You can call us once and decide it’s not for you or you can call us as many times as you need.
  • Confidential
    • We will not share any of your personal or identifying information with anyone without your permission.
  • Offered in many languages
    • Language shouldn’t be a barrier. We have access to language interpreters.
  • Respectful of cultural and racial diversity
    • We can support you with opportunities for social connections that are culturally and racially inclusive.
  • Respectful of gender diversity
    • We can support you with opportunities for social connections that are considerate of gender diversity, including non-binary and trans inclusion. 
  • Respectful of faith diversity
    • We can support you with opportunities for social connections within your faith group. We can also connect you with services and programs that are considerate of your faith.

Three Ways to Contact our Connection Specialist

Call our Connection Specialist directly at (905) 844-2299

Please leave your name and phone number on the voicemail. Our Connection Specialist will return your call within 1 to 3 business days.

Fill out an online Referral Form

You can fill it out yourself or you can have someone fill it out for you. Our Connection Specialist will contact you within 1 to 3 business days.

Referral Form

Email us at Hello@ConnectionInAction.ca

Send us an email to find out more information about how our Connection Specialist can support you. Our Connection Specialist will respond to your email within 1 to 3 business days.

Email us
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